Privacy Policy

How njbet Protects Your Privacy

Five core principles that govern how njbet handles your personal information.

Full Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how njbet ("we", "us", "our") collects, uses, stores, and discloses personal data relating to individuals who access or use the njbet platform at njbet.ws ("Platform"). This Policy forms part of the njbet Terms and Conditions and should be read alongside them.

By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not use the Platform. njbet reserves the right to amend this Policy at any time. Material changes will be notified via the Platform. Continued use of the Platform following notification of any change constitutes your acceptance of the revised Policy.

2. Data We Collect

We collect personal data in the following categories when you register for and use an njbet account:

• Identity data: full name, date of birth, nationality, and government-issued identification document details collected for KYC verification.
• Contact data: email address, mobile phone number, and residential address in Bangladesh as provided during registration or KYC.
• Financial data: deposit and withdrawal transaction records, payment method identifiers (e.g. bKash account reference, Nagad wallet reference), and account balance history. Full payment credentials are not stored by njbet — they are handled directly by your payment provider.
• Gaming data: betting history, game session logs, wagering activity, bonus usage, and responsible gaming tool settings (deposit limits, self-exclusion status).
• Technical data: IP address, device type and operating system, browser type and version, session timestamps, and cookies and similar tracking technologies as described in Section 5.
• Communications data: records of your support interactions with njbet, including emails, chat logs, and complaint correspondence, retained for a period of up to 5 years.

3. How We Use Your Data

njbet uses your personal data for the following purposes, each of which has a lawful basis:

• Account administration: to create, verify, maintain, and close your njbet account, including processing deposits and withdrawals and providing customer support.
• Regulatory compliance: to fulfil KYC obligations, anti-money laundering checks, and responsible gaming requirements, including age verification and self-exclusion management.
• Security and fraud prevention: to detect and prevent fraudulent activity, unauthorised account access, bonus abuse, and other prohibited activities described in our Terms and Conditions.
• Platform improvement: to analyse aggregated and anonymised usage data in order to improve the performance, usability, and content of the njbet Platform for all players.

4. Data Sharing and Third Parties

njbet does not sell or rent your personal data to any third party. We may share your personal data with third parties only in the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, and USDT network service providers require transaction reference data to process deposits and withdrawals on your behalf.
• Game providers: Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe, and other game content suppliers receive anonymised session data solely for game integrity verification and RNG audit purposes.
• Law enforcement and regulatory bodies: njbet will disclose personal data to competent authorities when legally required to do so, including in connection with investigations of suspected financial crime, fraud, or money laundering.

All third-party service providers with whom njbet shares personal data are contractually required to process that data in accordance with applicable data protection requirements and to implement appropriate technical and organisational security measures. njbet does not permit third-party providers to use your personal data for their own independent marketing purposes.

5. Cookies and Tracking Technologies

njbet uses cookies and similar technologies (including local storage and session tokens) to operate essential Platform functions, maintain your login session, prevent fraud, and analyse anonymous usage patterns. Cookies do not contain payment credentials or government-issued ID data.

Essential cookies are necessary for the Platform to function and cannot be disabled without causing significant disruption to your experience. Analytical cookies are used to understand how players interact with the Platform in aggregate. You may decline non-essential cookies by adjusting your browser settings, although this may affect certain Platform features. Continued use of the Platform constitutes consent to essential cookie usage.

6. Data Retention

njbet retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. The following general retention periods apply:

• Account and identity data: retained for the duration of your account plus a minimum of 5 years following account closure, to satisfy anti-money laundering and KYC record-keeping obligations.
• Financial and transaction data: retained for a minimum of 5 years from the date of each transaction in accordance with financial record-keeping requirements.
• Support and communications data: retained for up to 5 years from the date of the last interaction, to enable resolution of any future dispute or complaint.

7. Security Measures

njbet implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, access controls limiting data access to authorised personnel only, regular security reviews and vulnerability testing of Platform infrastructure, and secure storage of KYC documentation with restricted access.

While njbet takes all reasonable precautions to secure your data, no data transmission over the internet can be guaranteed to be completely secure. In the event of a data security incident that is likely to result in a significant risk to your rights or interests, njbet will notify affected users within a reasonable timeframe and take all appropriate remediation steps.

8. Your Data Rights

As an njbet account holder, you have the following rights in relation to your personal data, subject to applicable law:

• Right of access: you may request a copy of the personal data njbet holds about you. We will provide this within 30 days of a verified request.
• Right to rectification: if any personal data held by njbet is inaccurate or incomplete, you have the right to request its correction.
• Right to erasure: subject to retention obligations under applicable law, you may request deletion of your personal data by contacting [email protected].
• Right to object: you may object to the processing of your personal data for direct marketing purposes. To opt out of any marketing communications from njbet, contact [email protected].

9. Children and Minors

The njbet Platform is strictly intended for adults aged 21 and above. njbet does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

Parents and guardians are responsible for ensuring that minors do not access the njbet Platform or use the account credentials of adult account holders in their household. If you believe a minor has accessed or registered an account on njbet, please contact [email protected] immediately. We will investigate and take appropriate action without delay.

10. International Data Transfers

njbet's primary operations and data storage are oriented toward serving players in Bangladesh. In some cases, personal data may be transferred to or processed by service providers located outside Bangladesh in connection with the operation of the Platform. Such transfers are made only where necessary for Platform operation and are subject to contractual safeguards to protect your data.

• Game content providers (Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe): anonymised session data may be processed in the jurisdiction where each provider's servers are located for game audit and integrity purposes.
• Payment processors: transaction reference data is shared with bKash, Nagad, Rocket, and Upay to process payments under their respective privacy frameworks.
• Infrastructure providers: secure cloud hosting and content delivery services may process technical data (e.g. IP addresses, session logs) in multiple regions for performance and redundancy.
• In all cases of international transfer, njbet applies contractual or equivalent safeguards to ensure your data receives an adequate level of protection consistent with this Policy.

11. Contact and Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how njbet has handled your personal data, please contact us at [email protected]. Please include "Privacy Request" in the subject line of your email so that we can direct your query to the appropriate team. We aim to respond to all privacy-related requests within 10 business days.

If you are not satisfied with njbet's response to your privacy complaint, you may have the right to escalate the matter to a competent data protection authority in your jurisdiction. njbet takes all privacy complaints seriously and will cooperate fully with any regulatory inquiry relating to our data handling practices.

12. Changes to This Policy

njbet reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify you via a prominent notice on the Platform. The revised Policy will take effect from the date it is published. We encourage you to review this Policy periodically to stay informed about how njbet protects your personal data. Your continued use of the Platform after any amendment constitutes your acceptance of the revised Policy.